Health Home Care Management
Need Help?
Call or Text (518) 798-4384
Located at 333 Glen Street, Suite 701, in Glens Falls, NY 12801
About the Program
Health Home is not a place; it is a care management service that connects community and social supports with health care, and provides better organization of medical and behavioral health care. Health Home Care Management services will:
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Identify what is important
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Structure support & services for client’s individual situation
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Assist with becoming independent of program supports
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Collaborate with supports and providers
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Advocate for clients
Ultimately, our mission is to provide a “person-centered” approach to advocate for advancements toward self-reliance and self-improvement.
Who is eligible?
Program Services
Approved Categories of Health Home Care Management Services:
- Comprehensive Case Management
- Care Coordination & Health Promotion
- Comprehensive Transitional Care
- Member & Family Support
- Referral of Community and Social Support Services
OUR ROLE
To coordinate medical and behavioral health care by connecting community and social supports with health care for high-risk NYS Medicaid members with:
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two or more other chronic conditions
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a serious persistent mental illness
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HIV/AIDS
Additionally, any of the following risk factors must be a part of the person’s situation:
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Homelessness or risk of homelessness
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Lack of social/family support
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Inadequate connectivity to the health care system and/or other systems of care
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Deficits in activities of daily living
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Non-adherence to treatments
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Learning or cognitive issues
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Recent release from incarceration, placement, detention or psychiatric hospitalization.
Ask for help.
“My case manager listened attentively, and when I was finished, she warmly wrapped me up in a hug and told me she was proud of me. In this moment, I didn’t feel like I was talking to a staff member. I felt like I was talking to a friend, to a family member, to someone who understood and who loved and cared about me.” — Aly