If you are in need of emergency shelter, please click here.

Your urgent request for help is best done via phone or in person, NOT via this form, which will send us an email to be answered during office hours.

Crisis Services Program

WAIT House’s Crisis Services Program is located at 12 Wait St. in Glens Falls, NY. It is an eight bed co-ed emergency shelter for youth ages 16 up to 25. The shelter is certified by the New York State Office of Children and Family Services. Since opening in December 2003, WAIT House has provided shelter and services to over 1,500 homeless youths and their families.  WAIT House is staffed 24/7. The shelter phone number is (518) 798-4384.

Services Provided

  • Emergency Shelter
  • Case Management and Goal Planning
  • Needs Assessment
  • Linkage to necessary services such as medical, mental health, and substance abuse treatment
  • Reunification with family (if appropriate)
  • Connection to education, training and employment
  • On-site tutoring and life-skills training
  • After Care– follow up and support after leaving the emergency shelter